About Us
At MID, we understand that the road is full of uncertainties. With us by your side, assurance is guaranteed.
Our commitment to providing premier 24/7 emergency roadside assistance ensures that no matter where your journey takes you across the GCC, Jordan, Lebanon, Egypt, and Turkey, support is merely a fingertip away.
Experience unparalleled service that spans meticulous care, rapid response, and cutting-edge technology — all designed to keep you moving in comfort and safety.
Join a world where every drive is safeguarded with precision and grace. MID — the Most Trusted Brand Across the Kingdom of Saudi Arabia.
With unlimited features, we promise to make everything impossible — possible for you.
Request a service directly, easily, and track its status in real time.
Know the required service and the customer's GPS location instantly.
Offer a unique, branded roadside assistance service to your customers.
Anyone can request emergency assistance — members and non-members alike.
From unexpected vehicle breakdowns to essential quick fixes, our expert team handles every challenge with speed and professionalism — 24/7 across 6 countries.
Jump-start your dead battery and get back on the road within minutes.
Emergency fuel delivery to get you to the nearest station safely.
On-site spare tire replacement performed by trained technicians.
Safe vehicle towing inside cities and between cities to the garage of your choice.
Complimentary member transport to the destination where your vehicle is towed.
Premium chauffeur-driven limousine for members requiring executive transport.
Professional lockout recovery to regain access to your vehicle without damage.
Rent-a-Car (RCS) provided when your vehicle is immobilised due to breakdown.
Rent-a-Car (RCS) provided when your vehicle is off the road due to an accident.
MID members shall benefit from services throughout KSA, GCC, Jordan, Lebanon, Egypt and Turkey as per the terms of their membership.
Inside main cities: 30 minutes during off-peak hours
Outside main cities: 1 hour per 100 km during off-peak hours
Experience a world-class Emergency Road Service and a promise to drive with total peace of mind.
Need help on the road or want to learn more about MID membership? Reach us anytime.