About Us : Terms and Exclusions
Terms and Exclusions
- BASIC & PLUS members benefit from all services throughout the kingdom of Saudi Arabia
- MAX members benefit from all services throughout the GCC, Jordan, Lebanon, Egypt and Turkey.
- MID services are available to our customers 24 hours a day, 7 days a week, as included in the membership (Up to 4 services).
- Membership Services will begin within 48 days of subscription and date of payment.
- Towing exceeding the terms of the membership stipulates a fee of 1.5 SR per km due upon service.
- Services are not applicable in the event of Force Majeure or an Act of God such as thunderstorms, fire, earthquakes, sandstorm, hails, water saturation, theft, explosives, deliberate damage, war, etc..
- Services carried by the membership are exclusive only to registered vehicles and members.
- No service can be rendered without the physical presence of a member and/or one of the registered co-drivers.
- Any changes in address, P.O Box, emails and phone numbers should be reported to MID.
- Membership and its benefits cannot be transferred to any other car.
- Members are bound by the laws, ethics and customs of the countries covered by MID services.