About Us : Our Services
Our Services
- Roadside Assistance Services
Battery Boost Service:
- In case of battery failure, your Covered Vehicle will have a Jump-start
- In case of Jump-start failure, your Covered Vehicle will be towed to the nearest garage as it is indicated in the terms of your Membership.
Fuel Backup Services:
- If your tank is empty, we will back you up with fuel to reach the nearest gas station.
- We can also tow your vehicle to the nearest fuel station.
Replacement of Flat Tire Service
- We replace a flat tire with your spare tire.
- We tow your vehicle to the nearest tire center.
Towing Services
- In the event of an electrical or mechanical failure, your vehicle will be towed to one destination up to a certain distance as stated in the terms of your Membership.
Free Member Ride Services:
- You are entitled to a free member ride service in the towing truck to the destination here the car will be towed to.
Courtesy Services:
Limousine service
- Limousine services will be provided to you and your family in case of a car breakdown.
Lockout Assistance:
- Vehicle lockout assistance is provided to you free of charge in all main cities.
- Vehicle lockout assistance is provided as a goodwill in the event of the possibility of opening the door without any damage to the car.
Additional Services for Special Programs
Replacement Car (Rent-a-car Services RCS)
- In the event of a mechanical breakdown and a vehicle prolonged stay (more than a day) at the Dealer Workshop for major repairs as specified in the eligibility of additional services, MID will reimburse the customer all expenses due to renting a licensed vehicle from a car rental agency as indicated in the terms of the Membership.
Hotel Service for travelers (HS)
- In the event of a mechanical breakdown and a vehicle prolonged stay (more than a day) at the Dealer’s workshop for major repairs as specified in the eligibility of additional services, MID will reimburse the customer all expenses due to renting a hotel room as indicated in the terms of the Membership.
Replacement Car in Case of Accident (Rent-a-car Service RCS)
- In the event of a traffic accident and a prolonged vehicle stay (more than a day) at the Dealer’s workshop, MID will reimburse the customer all expenses due to renting a vehicle from a licensed Car Rental Agency as indicated in the terms of the Membership.